In a Nutshell

Title: Solutions Engineer – US Healthcare & Academia
Location: U.S. Remote
Type: Full-time
Compensation: TBD
Reporting to: Director of Sales and Account Management
Travel: 25-40%

The Opportunity

Oxford Medical Simulation (OMS) is expanding rapidly across U.S. Health Systems and Nursing/Medical Academic Systems. We are hiring a Solutions Engineer to sit at the intersection of technology and healthcare, translating complex product capabilities into compelling solutions for clinical and administrative buyers. You'll be a trusted advisor throughout the customer journey, from initial discovery to sales demos, to successful onboarding and go-live.

This is a high-impact, client-facing role for someone who thrives on the technical, clinical and human sides of sales and customer engagement.

What You'll Be Doing

• Partner with Account Executives on strategy for prospects who have reached the sales demo stage

• Lead product demonstrations and proof-of-concept engagements tailored to each prospect's clinical and operational workflows

• Configure and customize demo environments to reflect real-world healthcare use cases

• Custom mapping of OMS content to prospects’/clients’ specific curriculum

• Complete site set-up and configuration for new clients

• Serve as the technical lead during client onboarding, ensuring a smooth transition from signed contract to live production environment

• Develop and deliver role-based training programs for end users, administrators, and clinical staff

• Create onboarding documentation, training guides, video walkthroughs, and knowledge base articles

• Work with OMS and client IT teams to coordinate technical integrations as needed (i.e. SSO)

• Collaborate with Account Management team to manage onboarding timelines and resolve technical blockers

• Conduct go-live readiness assessments

Who You Are

• 3+ years of experience in a Sales Engineer, Solutions Consultant, or Implementation Engineer role in the healthcare technology space

• Registered Nurse with direct experience working in a clinical or healthcare administrative setting

• Demonstrated ability to lead technical product demonstrations for executive and clinical audiences

• Experience delivering end-user training programs in a B2B environment

• Strong understanding of healthcare IT and integrations concepts

• Exceptional written and verbal communication skills; able to simplify technical concepts for non-technical audiences

• Highly organized with the ability to manage multiple concurrent onboarding engagements

What Will Make You Stand Out

• Experience as a Clinical Educator

• Experience with CRM tools and sales engagement platforms

• Familiarity with project management methodologies

• Experience with LMS platforms or instructional design

About Oxford Medical Simulation

OMS helps health systems, nursing schools, and medical schools deliver training and assessment better, cheaper, faster and at scale.

Our award-winning simulation platform is transforming the way healthcare and educational institutions train, assess, and recruit healthcare professionals. By combining cutting-edge 3D visualization with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation while driving significant savings and improving patient care.

Founded in 2017 and commercially launching the award-winning OMS Platform in late 2018, OMS has experienced rapid growth with deployments spanning more than 100 Healthcare and Academic institutions around the world including Mayo Clinic, Advent Health, Johns Hopkins, the NHS, and the world’s #1 pediatric hospital.

Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity or expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.

Who We Are

We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game Heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place.

We value these behaviors above all:

1. Care & Pride - we take care and pride in everything we do

2. Growth mindset - we push the boundaries so we are adaptive, inventive and always learning

3. One Team - we are in it together, mucking in and supporting each other with humour and humility

Sound like you?

Benefits

• 38 days paid time off

• Uncapped commission

• Medical, Vision and Dental Insurance

• High specification laptop and VR headset

• Flexible work environment - work from home/ remote first

• $600 one-off office set up allowance

• Knowing that you are making a real difference!